At pkr91 we take your privacy seriously. This policy explains exactly what personal data we collect, why we collect it, how we use it and what rights you have over your information.
This Privacy Policy ("Policy") describes how pkr91 ("pkr91", "we", "us", "our"), the operator of the online betting and live casino platform at https://pkr91.cam ("the Platform"), collects, uses, stores, shares and protects the personal data of individuals ("Users", "you", "your") who access or use the Platform.
pkr91 is an English-language platform designed for adult users, including those accessing the service from Pakistan. We are committed to handling personal data responsibly, with transparency, and in accordance with applicable data protection principles. This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy.
By registering an Account on the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform.
Pakistan Users — Important Notice: pkr91 does not claim to be regulated by the Government of Pakistan, the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan, or any Pakistani data-protection authority. This Policy is provided as a statement of our data-handling practices. Users are responsible for understanding the legal landscape applicable to them. Nothing in this Policy constitutes legal advice.
For the purposes of this Privacy Policy, the following terms carry the meanings assigned below:
pkr91 acts as the Data Controller for all personal data collected through the Platform. As Data Controller, pkr91 determines the purposes for which your personal data is processed and the manner in which it is processed. Where third-party service providers process data on our behalf, they do so as Data Processors under contractual obligations that require them to handle your data securely and only for the purposes we specify.
For all data-related enquiries, requests or complaints, please contact our data team using the details set out in Section 16 (Contact Us) of this Policy.
pkr91 collects personal data through several channels — directly from you when you register and use the Platform, automatically through your use of the Platform, and from third parties where applicable. The categories of personal data we may collect are detailed below.
pkr91 collects only data that is necessary for the purposes described in this Policy. We do not collect sensitive categories of personal data (such as health, religion or ethnicity) unless specifically required for a defined compliance purpose and disclosed to you in advance.
pkr91 uses the personal data we collect for the following defined purposes:
pkr91 does not use personal data for any purpose not listed above without providing you with prior notice and, where required, obtaining your consent. We do not use automated decision-making or profiling in a manner that produces legal or similarly significant effects without human review.
pkr91 processes your personal data on the following legal bases, consistent with recognised international data protection standards:
pkr91 does not sell, rent or trade your personal data to any third party for commercial purposes. We may share your data with third parties only in the following defined circumstances:
We engage third-party service providers who process personal data on our behalf under strict contractual obligations. These may include payment processing providers, identity verification services, cloud infrastructure providers, customer support platforms, fraud-detection services and analytics providers. All such providers are required to process data only on our instructions and in accordance with this Policy.
pkr91 may disclose personal data to regulatory authorities, law enforcement agencies or courts where required to do so by applicable law, a court order, or under our licensing obligations. We will notify you of any such disclosure request where we are legally permitted to do so.
In the event of a merger, acquisition, restructuring or sale of assets involving pkr91, personal data held by the Platform may be transferred to the relevant successor entity, subject to equivalent data-protection obligations. You will be notified of any such transfer that materially affects your rights under this Policy.
To protect against fraud, pkr91 may share limited data — such as anonymised transaction patterns or device fingerprints — with shared fraud-prevention databases or networks. Such sharing is conducted under data-processing agreements and is limited to what is strictly necessary for the fraud-prevention purpose.
pkr91 uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. The categories of cookies we use are as follows:
You can manage or disable cookies through your browser settings. Note that disabling strictly necessary cookies will prevent core Platform functionality from operating correctly.
pkr91 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory or licensing obligations. The following general retention principles apply:
On expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with our internal data-handling procedures.
pkr91 implements technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include:
Security Reminder: Never send KYC documents or Account credentials through unsecured channels such as WhatsApp, standard SMS or social messaging applications. pkr91 will never ask for your password via email or chat. If you receive a suspicious communication claiming to be from pkr91, report it to [email protected] immediately.
pkr91 may transfer personal data to countries outside of your jurisdiction in connection with the operation of the Platform and its third-party service providers. Such transfers may include cloud infrastructure services, payment processors and identity verification partners operating in various locations globally.
Where personal data is transferred internationally, pkr91 takes appropriate safeguards to ensure that such transfers comply with applicable data-protection standards — including the use of contractual protections with receiving entities. We do not transfer personal data to jurisdictions that do not provide adequate data protection safeguards without implementing appropriate compensating measures.
Subject to applicable law and the licensing obligations to which pkr91 is subject, you have the following rights with respect to your personal data:
To exercise any of these rights, please contact pkr91 using the details in Section 16. We will respond to all valid requests within a reasonable timeframe and in any event within 30 calendar days, subject to the complexity of the request. Requests must be submitted from your registered email address and may require identity verification before processing.
Where pkr91 is required to retain data for KYC, AML or licensing purposes, a right-to-erasure request cannot override those mandatory retention obligations. We will explain any such limitation clearly when responding to your request.
The pkr91 Platform is strictly restricted to adults aged 18 or older — or the higher minimum age required by the operator's license jurisdiction. We do not knowingly collect or process personal data from individuals under the applicable minimum age.
Age verification is a mandatory component of our KYC process. Where pkr91 discovers or has reason to believe that an Account has been registered by a minor, we will immediately suspend the Account, void all associated bets and bonuses, and return any verified deposits. Any personal data collected from a minor will be securely deleted once the matter is resolved.
If you are a parent or guardian and believe a minor may have registered on the Platform, please contact us immediately at [email protected] so that we can take prompt action.
The pkr91 Platform does not contain links to external third-party websites for browsing or commercial purposes. However, the Platform uses third-party service providers — including payment processors, game studios, identity verification services and analytics tools — in the operation of the Service.
Each third-party service provider operates under their own privacy policies and data-handling practices. pkr91 requires all Data Processors to enter into contractual data-processing agreements that bind them to handling your data securely, confidentially and only for the purposes we specify.
Payment references familiar to Pakistani users — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are listed on the Platform as contextual references only. Their mention does not imply a data-sharing arrangement, financial partnership or any form of endorsement by those providers.
pkr91 may amend this Privacy Policy from time to time to reflect changes in our data-handling practices, applicable law or operational requirements. When material changes are made, we will notify you by displaying a prominent notice on the Platform, sending an email to your registered address, or updating the effective date at the top of this Policy.
Your continued use of the Platform following notification of material changes constitutes your acknowledgement of the revised Policy. If you do not accept the amended Policy, you must cease using the Platform and may request Account closure in accordance with our Terms and Conditions. We recommend reviewing this Policy periodically to stay informed of how pkr91 protects your data.
For any questions, requests or concerns regarding this Privacy Policy, your personal data, or the exercise of your data rights, please contact pkr91 using the details below:
Six core commitments that underpin how pkr91 handles every piece of personal data we hold.
All data transmitted between your device and the pkr91 Platform is protected by industry-standard SSL/TLS encryption. Sensitive data at rest is also encrypted using robust storage-level protocols.
pkr91 does not sell, rent or trade your personal data to third parties for any commercial purpose. Your information is used solely for the purposes described in this Privacy Policy.
We collect only what is necessary. Every category of data we hold has a defined, legitimate purpose. If we don't need it to operate the Platform or meet our obligations, we don't collect it.
Access, rectification, erasure, portability and objection rights are supported and responded to within 30 days. Requests are handled by our data team and may require identity verification for security purposes.
Identity documents are submitted only through secure HTTPS flows and stored with encryption. pkr91 staff accessing KYC documents operate under strict role-based access controls and confidentiality obligations.
Your data is not kept indefinitely. Defined retention periods apply to every data category. Data is securely deleted or anonymised once the applicable retention period expires and the underlying purpose no longer applies.